Privacy Policy

Last Updated: January 15, 2025

At PonderIntellect, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our budget analysis services and educational resources.

Information We Collect

When you interact with our services, we collect different types of information to provide you with better budget analysis tools and educational content. This includes information you provide directly and data we gather automatically.

We collect personal information when you create an account, contact us for support, or participate in our learning programs. This may include your name, email address, phone number, and professional background details.

Personal identifiers like name, email address, and contact information

Financial data you input for budget analysis purposes

Usage data including pages visited and features used

Technical information such as IP address and browser type

Communication records when you contact our support team

How We Use Your Information

Your information helps us deliver personalized budget analysis services and improve our educational offerings. We use your data to create customized learning experiences and provide relevant financial insights.

We also use your information to communicate with you about updates, new features, and educational opportunities that match your interests and professional development goals.

Purpose Data Used
Service Delivery Personal and financial data for budget analysis
Communication Contact information and communication preferences
Improvement Usage patterns and feedback data
Support Account details and communication history

Data Security Commitment

We implement industry-standard security measures to protect your personal and financial information. Our systems use encryption, secure servers, and regular security audits to ensure your data stays safe.

Information Sharing and Disclosure

We don't sell your personal information to third parties. We may share your data with trusted service providers who help us deliver our services, but only under strict confidentiality agreements.

In certain circumstances, we may be required to disclose information to comply with legal obligations or protect our rights and the safety of our users. We will always try to notify you when legally permitted.

Your Privacy Rights

Access Your Data

Request a copy of the personal information we hold about you, including details about how it's processed.

Correct Information

Update or correct any inaccurate personal information in your account at any time.

Delete Data

Request deletion of your personal information, subject to legal and operational requirements.

Data Portability

Receive your personal data in a structured, commonly used format for transfer to another service.

Restrict Processing

Limit how we process your personal information in certain circumstances.

Withdraw Consent

Withdraw your consent for data processing activities that require your permission.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our services and comply with legal requirements. Account data is typically retained for the duration of your active use plus additional time as required by Vietnamese data protection laws.

When you request account deletion, we remove your personal information within 30 days, except for data we're legally required to retain for tax, legal, or regulatory purposes.

International Data Transfers

Our primary data processing occurs within Vietnam, but we may transfer data to other countries for specific services like cloud hosting or payment processing. When we do this, we ensure appropriate safeguards are in place.

We work with service providers who meet international data protection standards and have implemented adequate protection measures for cross-border data transfers.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. These help us remember your preferences, analyze site usage, and provide personalized content.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our services.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your rights, contact us at:

Email: help@ponder-intellect.com

Phone: +842183852043

Address: 11, Đường Vi Ba, Phường 6, Thành phố Vũng Tàu, Bà Rịa - Vũng Tàu, Vietnam