Privacy Policy
At PonderIntellect, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our budget analysis services and educational resources.
Information We Collect
When you interact with our services, we collect different types of information to provide you with better budget analysis tools and educational content. This includes information you provide directly and data we gather automatically.
We collect personal information when you create an account, contact us for support, or participate in our learning programs. This may include your name, email address, phone number, and professional background details.
Personal identifiers like name, email address, and contact information
Financial data you input for budget analysis purposes
Usage data including pages visited and features used
Technical information such as IP address and browser type
Communication records when you contact our support team
How We Use Your Information
Your information helps us deliver personalized budget analysis services and improve our educational offerings. We use your data to create customized learning experiences and provide relevant financial insights.
We also use your information to communicate with you about updates, new features, and educational opportunities that match your interests and professional development goals.
| Purpose | Data Used |
|---|---|
| Service Delivery | Personal and financial data for budget analysis |
| Communication | Contact information and communication preferences |
| Improvement | Usage patterns and feedback data |
| Support | Account details and communication history |
Data Security Commitment
We implement industry-standard security measures to protect your personal and financial information. Our systems use encryption, secure servers, and regular security audits to ensure your data stays safe.
Information Sharing and Disclosure
We don't sell your personal information to third parties. We may share your data with trusted service providers who help us deliver our services, but only under strict confidentiality agreements.
In certain circumstances, we may be required to disclose information to comply with legal obligations or protect our rights and the safety of our users. We will always try to notify you when legally permitted.
Your Privacy Rights
Access Your Data
Request a copy of the personal information we hold about you, including details about how it's processed.
Correct Information
Update or correct any inaccurate personal information in your account at any time.
Delete Data
Request deletion of your personal information, subject to legal and operational requirements.
Data Portability
Receive your personal data in a structured, commonly used format for transfer to another service.
Restrict Processing
Limit how we process your personal information in certain circumstances.
Withdraw Consent
Withdraw your consent for data processing activities that require your permission.
Data Retention and Deletion
We keep your personal information only as long as necessary to provide our services and comply with legal requirements. Account data is typically retained for the duration of your active use plus additional time as required by Vietnamese data protection laws.
When you request account deletion, we remove your personal information within 30 days, except for data we're legally required to retain for tax, legal, or regulatory purposes.
International Data Transfers
Our primary data processing occurs within Vietnam, but we may transfer data to other countries for specific services like cloud hosting or payment processing. When we do this, we ensure appropriate safeguards are in place.
We work with service providers who meet international data protection standards and have implemented adequate protection measures for cross-border data transfers.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. These help us remember your preferences, analyze site usage, and provide personalized content.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our services.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.
We encourage you to review this policy regularly to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your rights, contact us at:
Email: help@ponder-intellect.com
Phone: +842183852043
Address: 11, Đường Vi Ba, Phường 6, Thành phố Vũng Tàu, Bà Rịa - Vũng Tàu, Vietnam